01

Restart the router

The simplest fix and often the most effective starting point.

  • Unplug your router from the wall
  • Wait a full 30 seconds
  • Plug it back in and wait for it to fully reconnect
02

Forget and reconnect the network

A corrupted saved network profile can cause repeated disconnections.

  • Go to Settings → Network & Internet → WiFi
  • Click Manage known networks
  • Select your WiFi network and click Forget
  • Reconnect by entering your password again
03

Update the WiFi driver

An outdated or corrupt network adapter driver is a common culprit.

  • Right-click Start and open Device Manager
  • Expand Network Adapters
  • Right-click your WiFi adapter and select Update driver
  • Choose Search automatically for updated driver software
04

Check signal strength

Weak signal causes intermittent drops that can be hard to diagnose otherwise.

  • Move your laptop or desktop closer to the router
  • Test the connection stability from there
  • If it stabilises, signal range or interference is likely the issue
05

Test another device

This quickly narrows down whether the problem is the router or your specific device.

  • If all devices keep dropping → it's a router or ISP issue
  • If only one device drops → the problem is with that PC specifically

If your WiFi keeps dropping even after trying these steps, there's almost always a specific cause behind it, whether it's interference, hardware limitations, or how the network is configured. If you're based in Johannesburg or Gauteng and the issue keeps coming back, you're welcome to get in touch and have it tracked down properly.

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